14-day money-back guarantee
If you subscribe to ChirpPal Pro and it isn't for you, email support@chirppal.com within 14 days of your first charge and we'll refund it in full, no questions asked. This applies once per account, to a first-time subscription — not to every renewal.
After the first 14 days
You can cancel anytime from the billing portal in the dashboard. Cancelling stops future renewals, but doesn't refund the current billing period — your Pro access continues until the end of the period you already paid for, and the subscription simply doesn't renew after that. We don't prorate or refund partial months/years for a mid-period cancellation outside the 14-day window above.
Billing mistakes
If you were charged in error (duplicate charge, charged after you'd already canceled, etc.), contact support@chirppal.com and we'll fix it — this isn't limited to the 14-day window.
How refunds are issued
Refunds are issued back to the original payment method through Stripe. Processing time depends on your card issuer, typically 5–10 business days.